ROOLEE

<p id="isPasted">Shipping Protection is an elective protection shown in your cart summary to ensure that if your package is ever lost or damaged, you can be compensated. If you do not want to keep the Shipping Protection, you&apos;re welcome to remove it by deselecting the checkmark before checking out.</p><p>The price of Shipping Protection is calculated based on the subtotal of your order. Once your order has shipped, the insurance will be activated on your package, thus making it non-refundable.</p>

Shipping Protection is an elective protection shown in your cart summary to ensure that if your package is ever lost or damaged, you can be compensated. If you do not want to keep the Shipping Protection, you're welcome to remove it by deselecting th

Can I cancel/get refunded for shipping protection?

Shipping

What is your cancellation policy?

How do I apply promo/discount codes?

How do I contact customer service?

Do you offer in-store pickup?

What is shop pay and how do I use it?

Do you restock items?

Where is my gift card?

General

Do you offer refunds or exchanges?

When will I get my refund?

What’s your return policy?

How do I make a return?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Can I return my online purchase to a storefront?

Returns/Exchange

Do you offer expedited shipping?

Do you offer free shipping?

How long does delivery take?

How do I change my shipping address after I place my order?

Does Roolee ship internationally?

My order was marked delivered but it’s not here.

Can I upgrade my shipping speed?

What is shipping protection?

How do I cancel my order?

Can I edit or add anything to my order?

Do you offer price adjustments?

I placed my order but didn't receive an order confirmation email, what should I do?

I tried to make a purchase but the order didn't go through. However, I see a pendng hold on my account. What does that mean?

Can I cancel/get refunded for shipping protection?Updated 2 months ago